Web Accessibility

Assurant Accessibility Statement

Assurant is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. While we always aim to communicate as clearly and simply as possible, some of the information may require a reasonable level of technical understanding due to the nature of the content.

Tell us what you need

When you contact us, please tell us what support you may want or need to be able to communicate with us better. Our staff are trained to listen, help and support you as best they can.

Languages

If you prefer to speak with us in a language other than English, we have colleagues across the organisation who may be able to help you.

Measures to support accessibility

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Assurant.com is committed to be fully conformant with WCAG 2.0 level AA. We train our staff to ensure conformance with WCAG 2.0 throughout the site’s lifecycle.

Out of office hours

If you’re unable to contact us during normal office hours, we can provide alternative ways for you to get in touch. For example, by email.

Extra time for decision making

On some occasions, we may be able to give you extra time to review if it helps you make the best decision for your needs and requirements. Please let us know if you need extra time.

Using assistive technology to customise this website

This website has been designed with accessibility in mind and usable by as many people as possible. To get the best accessible experience on this site you can customise your computer to meet your needs.

For example, you can use the accessibility features on your computer or install assistive technology to have the site read aloud to you, change the screen colour scheme or increase the font size.

Feedback

We welcome your feedback on the accessibility of clubmclaims.assurant.co.uk. Please let us know if you encounter accessibility barriers on Assurant.com: